No employer ever wants to deal with the nightmare of a harassment claim. It’s a nightmare for both the employee who feels they were victimized on the job, your company, and so on. But it can be difficult getting to the bottom of a harassment claim when dealing with only human resources on your own. Here’s how your employees’ iPhones can help you put the pieces together and figure out what’s really going on when a harassment claim is made by using software to spy on cell phone text messages.
Identifying the Signs of Harassment
Identifying the signs of harassment among your employees can sometimes be hard to stomach but it’s key if you want to get to the bottom of what’s really going on.
First, pay attention to the kinds of messages, emails, and texts being sent between the two employees in the case. You should have installed monitoring software on their company iPhones to spy on cell phone text messages for free online on the dashboard of the software. If not, act quickly. All employees should have monitoring software installed on the phones you provided them. Even if the employees in question long deleted their texts, monitoring software can pull them up. Keep in mind that you absolutely cannot install monitoring software on your employees’ personal devices, tempting as it might be. Just stick with trying to spy on cell phone text messages free on the devices you provided them.
In general, messages that go beyond professional contact should be paid attention to. Consider the nature of the claims made by the victim involved and see how the texts sent between them and their accused harasser match up. If texts, emails and other messages collaborate the claims, be sure you’re making careful notes.
Depending on the nature of the harassment, you may want to get law enforcement involved. Harassing behavior should not be tolerated at work. Do you really want someone who harassed their fellow employees to represent your company? Consider getting in touch with an attorney to figure out what actions are appropriate to take.
If legal action can’t be taken, take disciplinary action on the harasser in question. Consider reducing hours or privileges. If the abuse was serious enough, terminate their employment. Employees who reduce company moral also reduce company productivity. The key is to be sympathetic to the employees who have been harassed. Don’t let one bad apple spoil the entire bunch, or so to speak. Use an iPhone spy software to sniff out those bad apples.
If the Claims Were False
But if the claims were proven to be false either through a criminal investigation or by perusing texts, you may need to take action against the employee who made the false claim. Remember, don’t take action against somebody just for filing a claim. Be sure you’re making rational, informed decisions.
Consider disciplinary action when it comes to the employee who filed the false report. Explain why you’re taking the actions you’ve decided on. Temporarily reduce hours or consider a demotion. In some cases, you may want to consider terminating their employment.
False claims can be just as dangerous as a real claim when it comes to employee productivity. Don’t let someone use false claims to personally harass or get “revenge” against another employee. A productive work environment is an accountable work environment.
By using technology, it’s easy to get to the bottom of what’s really going on at the office. All claims of harassment should be taken seriously no matter who’s making the claims. Be sure to use monitoring software and your employees’ iPhones to get to the bottom of any claim. You’ll ensure a happier, more productive office and promote employee morale just by ensuring your employees are safe and sound. No employee, or company, should ever have to worry about harassment in the office.